The Water Division of the Public Works Department provides safe, quality drinking water for our customers along with sufficient water service to street hydrants to help with fire suppression. We are closely monitored by several State of California regulatory agencies to guarantee compliance with Federal and State mandates.
Water Service Requests
To start or stop water service, or if you have payment concerns, contact the Finance Department-Utilities at (559) 665-8615, ext. 783.
City Permit Needed to Drain Your Pool
A permit is required before a swimming pool can be drained that will add the pool water into the wastewater treatment system. The pool water must be tested by City personnel to ensure there are very little algae growth and no excess chemicals in the water. Contact the Finance Department-Utilities at (559) 665-8615, ext. 783 with enough advance notice to process a Special Water Use Permit application request and issue a permit before draining your pool.
Conserving Our Water
Fresh potable water is vital to our community, and it is never appropriate to waste this valuable natural resource. By encouraging appreciation of the value of our water, and educating consumers on efficient water use and conservation practices, we help to ensure a sustainable water supply both now and in the future.
City personnel strives to educate property residents to comply with the State of California regulations. Each inquiry is handled as soon as possible, and limited available resources may not allow the City to provide a direct or immediate response to your inquiry. If you want to submit a comment or ask a question about watering regulations, schedules, property owner concerns, or other water-related topics, please Email the Water Division about where your inquiry can be reviewed for action.
Outdoor Watering Schedules
Outdoor watering schedules established by the City Council are intended to help maintain safe drinking water services for all customers. There are two outdoor watering seasons, summer and winter, each with a different frequency of allowed watering days. These schedules are for residential and multi-family properties and commercial business properties.
The allowed days for outdoor watering of public parks, schools, and common areas (medians, berms, roadway shoulder strips, public areas, etc.) throughout Chowchilla, including the Greenhills neighborhood, are somewhat separate from residential and business watering days. This helps reduce the demands for outdoor water on the residential and business outdoor watering days.
SUMMER SEASON (May 1 - November 30)
- EVEN numbered addresses for residential dwellings and businesses ending in 0,2,4,6,8 WATER ONLY on Tuesdays and/or Saturdays.
- ODD numbered addresses for residential dwellings and businesses ending in 1,3,5,7,9 WATER ONLY on Wednesdays and/or Sundays.
- NO WATERING IS ALLOWED on Mondays, Thursdays, or Fridays for residential dwellings and businesses.
- Public parks, schools, and common areas WATER ONLY on Mondays and/or Fridays.
- WATERING IS PROHIBITED EVERY DAY BETWEEN 10 AM AND 7 PM.
WINTER SEASON (December 1 - April 30)
- EVEN numbered addresses ending in 0,2,4,6,8 WATER ONLY on Saturdays.
- ODD numbered addresses ending in 1,3,5,7,9 WATER ONLY on Sundays.
- NO WATERING IS ALLOWED on Mondays, Tuesdays, Wednesdays, Thursdays, or Fridays for residential dwellings and businesses.
- Public parks, schools, and common areas WATER ONLY on Fridays.
- WATERING IS PROHIBITED EVERY DAY BETWEEN 10 AM AND 7 PM.
- Property residents are required to set their automatic irrigation controllers to the seasonal watering schedule.
- Property residents who do not use automatic irrigation controllers are required to follow these regulations for hand-watering.
- Excess water cannot be allowed to flow along street gutters more than 25 feet from the frontage of the property.
- Using an open flowing hose to irrigate landscapes, trees, flowers, lawns, gardens, etc., is prohibited, and property residents must attach and use a shutoff nozzle.
- Residents are asked to limit washing their vehicles, but if you choose to wash them, you must attach a shutoff nozzle and not use an open flowing hose.
- Washing parking lots, driveways, and sidewalks are prohibited.
The City of Chowchilla may find cause to issue an Administrative Citation due to possible municipal code violations, including non-compliance to seasonal outdoor watering schedules and irrigation regulations. Visit the Administrative Citations page for more information.
Education is the Key
The Chowchilla Public Works Department strives to educate those who do not comply with the established irrigation regulations. When necessary, City employees will contact the property resident or business and discuss the situation to resolve the compliance problem. Sometimes further warnings are issued, and if problems continue Administrative Citations that could result in fines can be issued that is added to the utility bill of the property address.
The City of Chowchilla is obligated to follow legal procedures to issue written warnings by certified mail and impose penalty fines per violation for ongoing multiple offenses with a possibility of shutting off water service to non-compliant properties. Before that happens, City personnel make an earnest effort to provide helpful information.
Often, property owners, and particularly renters, don’t even know how to set their irrigation controller. Many resources can be found on the Internet. Generally, if you search for information on your particular controller brand and model, you will find the help you need to set up and operate your irrigation system properly.
Water Quality and Consumer Confidence Report
The Annual Water Quality Consumer Confidence Report is required by the California State Department of Health Services and is provided to all of the city water customers. It summarizes the water quality sampling results for the prior year for all of our water customers. The current version is available by clicking the preferred link.
Water Network System Monitoring
Learn how the City of Chowchilla leverages Samsara to improve customer service, efficiency, and visibility across the municipal water operations using SCADA technology. SCADA stands for Supervisory Control and Data Acquisition, the industry-standard control system. The SCADA technology is a system of sensors and feedback controls that help automate processes for well sites and the management of the entire water network.
City Response to Madera County Grand Jury Report
The City of Chowchilla received a report from the Madera County Grand Jury dated June 28, 2019, entitled "City of Chowchilla Public Works Department: Interrupted Flow." Pursuant to Penal Code Section 933.05(a) and (b), the City submitted an official response to the Honorable Judge Michael J. Jurkovich. Click HERE to read the official response.